We would like to express our sincere gratitude for your continued support of WHG Hotels.
We have recently confirmed that suspicious messages purporting to be from our hotel or Booking.com are being sent. These messages are being distributed via messaging apps such as WhatsApp and contain malicious URL links that may redirect recipients to fraudulent phishing sites.
Neither this hotel nor Booking.com will ever contact guests directly via messaging apps such as WhatsApp regarding reservation details or credit card information. If you happen to receive a suspicious message of this nature, we strongly urge you to avoid clicking on any URLs provided in the message at all costs— Access & Directions—to prevent any potential harm.
We would like to express our deepest and most sincere apologies for the considerable concern and inconvenience this has caused our customers.
We kindly ask for your continued cooperation and attention.
May 8, 2026
[IMPORTANT] Beware of Suspicious Emails and Messages Impersonating Our Hotel or Online Travel Agencies
Thank you very much for your continued patronage and warm support of WHG HOTELS
We are writing to inform you that we have recently confirmed incidents in which fraudulent messages impersonating our hotel and Booking.com are being sent to customers. These messages are being distributed through messaging apps such as WhatsApp and contain unauthorized URL links that may redirect recipients to malicious phishing sites (fraudulent websites).
Please be advised that neither our hotel nor Booking.com will ever contact guests directly through messaging apps such as WhatsApp regarding reservation details or credit card information. If you receive any suspicious messages of this nature, we strongly urge you not to click on or access any URL links included in such messages, in order to protect yourself from potential fraud.
We sincerely apologize for any anxiety or inconvenience this situation may have caused our valued guests. We kindly ask for your continued vigilance and caution regarding this matter.
May 8, 2026