Thank you very much for your continued patronage of Hotel Gracery Shinjuku.
We would like to provide information regarding the invoice system that went into effect in October 2023.
Receipts issued when you make a reservation via “Online Payment” on the following reservation site: Overseasdo not comply with the requirements for qualified invoices and receipts (invoices) in Japan:
.
・Booking.com
・Expedia
・Agoda
・Trip.com
Customers who require receipts that comply with Japan’s regulations for qualified invoices and receipts should make a reservation using the method described below.
・Make a reservation through a Japanese booking site or a domestic travel agency.
・ OverseasIf you use a booking site, make your reservation with payment upon arrival.
(Please note that some booking sites do not support payment upon arrival.)
We can issue receipts only for reservations made with on-site payment.
If you made a reservation with advance payment and need a receipt, please contact the booking site or travel agency you used.
Hotel Gracery Shinjuku