Sustainability Initiatives

As part of our efforts to reduce plastic waste, we have discontinued the provision of bottled mineral water at Guest Roomsand have installed water dispensers on each floor of Guest Rooms.

Hotel Gracery TamachiWe offer biodegradable biopolymer toothbrushes made from 100% biomass that biodegrade even in seawater; hairbrushes made with approximately 30% cornstarch; and hair combs containing 35% powdered domestic bamboo. We ask for your cooperation in reducing plastic waste.

Guest RoomsWe have set up an amenity bar in the lobby where you can take as many disposable amenities as you need for use during your stay.

With the goal of protecting the global environment, and with the understanding and cooperation of our guests, we offer the “Eco-Cleaning” service ( Guest Rooms) for guests staying multiple nights.
By reducing the amount of energy used for housekeeping and laundry, we are working together with our guests to cut CO2 emissions.
Please note that we also offer a “Full Cleaning” service upon request.

○ Things to Do

Towel Replacement and Trash Disposal

× Things Not to Do

Guest RoomsRoom Cleaning, Bathroom Cleaning, Making Beds & Changing Sheets, Replacing Toothbrushes

WHG Hotels supports the United Nations World Food Programme’s (WFP) mission to end hunger and poverty and is participating in the “Red Cup” Campaign“ Campaign” initiative through its WHG Original Coffee. A portion of the proceeds from the sale of this product will be donated to underprivileged children suffering from hunger.

As part of our efforts to address the global problem of marine pollution, we have switched from plastic straws to paper or biodegradable plastic straws.

Food loss is a problem in which food that is still good enough to eat is thrown away. To solve this problem, a portion of the food is placed in a small bowl 30 minutes before the end of business hours.
We replenish the food depending on the number of customers who come to the restaurant.

We offer accessible rooms designed to ensure a comfortable stay for all our guests. We also offer wheelchair rentals on-site.

Based on the principle of “normalization”—which emphasizes respecting each person’s individuality and helping one another, regardless of whether they have a disability or not—we are training staff to provide appropriate understanding and support to guests with physical disabilities and elderly guests.
To this end, we conduct a variety of training sessions, including classroom instruction and programs that simulate the experiences of the elderly.