There have been incidents involving smoke and fires caused by portable power banks both in Japan and overseas.
To ensure that all guests can enjoy a safe and worry-free stay, we ask for your cooperation regarding the use of portable power banks within Guest Roomsas outlined below.
・Please refrain from charging your power bank when you are away from Guest Rooms, such as when you are out.
・When charging portable electronic devices from a power bank, or when charging the power bank using the power source inside the Guest Rooms, please avoid using it near windows exposed to direct sunlight or on flammable materials such as beds or sheets.
・To prevent any potential problems, please use this product in a location where you can always check its condition yourself.
Please note that if the above situation is observed during housekeeping at Guest Roomsduring your stay, our staff may relocate your portable charger or stop charging it to ensure safety. We appreciate your understanding in advance.
We sincerely appreciate your understanding and cooperation.
[IMPORTANT INFORMATION] ABOUT MOBILE BATTERY USE
There have been an increasing number of reports of mobile phone batteries emitting smoke or catching fire, both in Japan and overseas. To ensure the safety and comfort of all our guests, we kindly ask for your cooperation regarding the use of mobile phone batteries in guest rooms, as outlined below:
- Please do not charge your cell phone battery when you are away from the room.
- When charging portable electronic devices using a power bank, or when charging the power bank using an in-room power outlet, please avoid placing it near windows where it is exposed to direct sunlight or on flammable surfaces such as beds and sheets.
- To minimize the risk of fire or malfunction, please use portable chargers only in locations where you can regularly monitor their condition.
If any of the above situations are observed during room cleaning while you are staying with us, our staff may, for safety reasons, move the portable charger to another location or stop the charging process.
We appreciate your understanding and cooperation.