Sustainability Initiatives

At WHG Hotels, we provide toothbrushes, razors, and folding hairbrushes made from biodegradable biopolymers derived 100% from biomass that are biodegradable even in seawater. We ask for your cooperation in reducing plastic waste.

Guest RoomsWe have set up an amenity bar in the lobby where you can take as many disposable amenities as you need for use during your stay.

As part of our efforts to address the global problem of marine pollution, we have switched from plastic straws to paper or biodegradable plastic straws.

With the goal of protecting the global environment, and with the understanding and cooperation of our guests,
for guests staying multiple nights, we offer the “Eco-Cleaning” service described at Guest Rooms.
By reducing the amount of energy used for housekeeping and laundry,
we are committed to working together with our guests to reduce CO2 emissions.
Please note that we also offer a “Full Cleaning” service upon request.

◯Services Provided
Towel replacement, trash removal, Guest Roomsrestocking of in-room amenities (Please take any other amenities from the amenity bar.)
×Services Not Provided
Guest Rooms room cleaning, bathroom cleaning, bedmaking, and sheet replacement

Food loss is a problem where food that is still good enough to eat is thrown away. To solve this problem

• Half an hour before the end of business hours, a portion of the food will be changed into a small bowl.
• Replenish food according to the number of customers coming to the restaurant.

We train our employees to act with appropriate understanding toward the physically challenged and the elderly based on the concept of normalization, which is "to live together with people with disabilities while recognizing their individuality.
Based on this concept of normalization, we train employees who can act with appropriate understanding toward the physically challenged and the elderly.
To this end, we offer sign language training, create normalization handbooks, and conduct various training programs.

The entire facility, from the entrance to the guest rooms, is completely flat and barrier-free. In addition to offering accessible rooms, the facility welcomes service dogs and provides wheelchairs for rent.

We are helping to reduce carbon dioxide emissions by installing LED lights throughout all Guest Roomsand actively implementing energy-saving measures in our back-office operations.

Twice a year, we hold a national diversity promotion members meeting to report on activities and share case studies of initiatives being undertaken at each business site.
We believe that diversity and inclusion activities will lead to the positive voices of employees to improve the company, which will be taken up as a single initiative at one of our business sites, spread throughout the country, and lead to the reform of the entire Group's corporate culture.